UK trade guideToilet & Cistern 4 min readUpdated 9 July 2026

How to Fix a Running Toilet (UK)

Diagnose and fix a UK toilet that won't stop refilling. Fill valve, flush valve, seal or float — root cause guide.

FluidmasterGeberitRocaWirquin

Test which side is failing

Dye test: food colouring in the cistern. If it appears in the pan without flushing = flush valve seal. If water audibly refills but pan stays clean = fill valve overshoot.

Fixes

  • Flush valve seal — replace the doughnut seal (£3).
  • Fill valve overshoot — adjust float or replace valve.
  • Cracked overflow — replace whole flush valve assembly.
  • Debris on seat — clean and re-seat.

Frequently asked questions

Why does the toilet run only every 30 min?
Cistern leak past flush seal is refilling slowly — fill valve then kicks in. Replace the flush valve seal.
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