How to Fix Baxi E118 Fault Code (Low Water Pressure) UK
Baxi E118 means low water pressure. UK diagnosis, parts to order, reset sequence.
What E118 means
Baxi E118 indicates low water pressure. The boiler will lock out and refuse to fire until the fault is cleared.
Do not simply reset — E118 is stored in the Baxi error log and will re-trigger within minutes if the underlying part has failed.
Diagnostic sequence
Enter service mode on the Baxi boiler and read the flow/return/DHW temperatures, fan PWM, ionisation current and pump speed.
Cross-reference against the Baxi technical manual — E118 typically points to two or three candidate parts.
- Check wiring harness continuity to the suspect sensor before condemning it.
- Isolate at the fused spur, discharge and re-inspect connectors.
- Measure resistance / voltage at the PCB plug per Baxi test procedure.
Parts to have on the van
Carry a set of NTC sensors, an ignition electrode kit and a fan for Baxi — these three parts clear >70% of E118 call-outs.
Recommission
After the fix, run the Baxi boiler through a full flow test, gas rate, and combustion analysis. Log to the Benchmark book to preserve manufacturer warranty.
Frequently asked questions
- Can I reset E118 without changing parts?
- Only if the fault has cleared (e.g. low pressure repressurised). Persistent E118 means a hardware failure.
- Which is the most common cause of Baxi E118?
- On Baxi boilers, E118 most often points to the sensor or actuator matching its meaning (low water pressure); check wiring and connector integrity first.
- Is a Gas Safe engineer required?
- Yes — any works past the boiler case seal require a Gas Safe registered engineer under UK law.
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