UK trade guideBoiler Spares 4 min readUpdated 11 July 2026

How to Fix Glow-worm F25 Fault Code (Flue Overheat) UK

Glow-worm F25 means flue overheat. UK diagnosis, parts to order, reset sequence.

Glow-worm

What F25 means

Glow-worm F25 indicates flue overheat. The boiler will lock out and refuse to fire until the fault is cleared.

Do not simply reset — F25 is stored in the Glow-worm error log and will re-trigger within minutes if the underlying part has failed.

Diagnostic sequence

Enter service mode on the Glow-worm boiler and read the flow/return/DHW temperatures, fan PWM, ionisation current and pump speed.

Cross-reference against the Glow-worm technical manual — F25 typically points to two or three candidate parts.

  • Check wiring harness continuity to the suspect sensor before condemning it.
  • Isolate at the fused spur, discharge and re-inspect connectors.
  • Measure resistance / voltage at the PCB plug per Glow-worm test procedure.

Parts to have on the van

Carry a set of NTC sensors, an ignition electrode kit and a fan for Glow-worm — these three parts clear >70% of F25 call-outs.

Recommission

After the fix, run the Glow-worm boiler through a full flow test, gas rate, and combustion analysis. Log to the Benchmark book to preserve manufacturer warranty.

Frequently asked questions

Can I reset F25 without changing parts?
Only if the fault has cleared (e.g. low pressure repressurised). Persistent F25 means a hardware failure.
Which is the most common cause of Glow-worm F25?
On Glow-worm boilers, F25 most often points to the sensor or actuator matching its meaning (flue overheat); check wiring and connector integrity first.
Is a Gas Safe engineer required?
Yes — any works past the boiler case seal require a Gas Safe registered engineer under UK law.
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